Protecting the privacy and personal information of individuals is an important consideration in the way we structure our online and offline activities. When visiting our website there is no requirement to identify yourself.
Collection of Non-Identifying Information
Catlin collects non-identifying information from your computer when visiting our website. This information may include:
- your unique Internet protocol address;
- the name of your unique Internet service provider;
- the town/city, county/state and country from which you access our website;
- the kind of browser or computer you use;
- the number of links you click within the site;
- the date and time of your visit;
- the web page from which you arrived to our site;
- the pages you viewed on the site; and
- certain searches/queries that you conducted via our website(s).
This information is used strictly for statistical reporting purposes, and to design and improve access to information and services available on our website. This information is not combined with other information or services to determine your browsing habits on websites beyond the one operated by us, or to identify you personally.
Cookie technology captures aggregate and not individual information on visitor use patterns. This is a computer code that tracks “traffic” so we can determine how effective our website is in providing information and services to the public. A cookie contains no information that can identify you personally and Catlin acquires no knowledge of your browsing path once you leave our website. Apart from providing a performance measure, the data collected by the cookie is otherwise meaningless.
Collection, Use and Disclosure of Personal Information
Catlin collects information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on our website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual.
Refers to information about your computer and your visits to this website. More details are available under the Collection of Non-Identifying Information section above.
We collect and process payment information from you when you subscribe to a paid service or purchase a product through our website. This may include credit cards numbers and billing information. If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
We will never sell your Personal Information to any third party.
In the event that you have provided your email and express content to Catlin, you may receive promotional emails from Catlin. Our mailing list is managed in accordance to the Canada Anti-Spam Legislation. You may choose to opt out, or unsubscribe from these emails at any time using the unsubscribe link included in each email.
There may be other instances where your email is required to provide you with information, content or services. You may receive follow-up emails, automated email responses and email reminders in relation to each specific instance. If you are dissatisfied with these emails, please contact us at [email protected] with the details and we will remove your email address from our automation system(s).
Catlin is committed to creating an accessible online environment and to making its web documents available to everyone. However, there may be instances where not all content is in an accessible format such as maps or Geographic Information System (G.I.S.) data; engineering drawings or complex technical data; and legacy applications or data. Should you need assistance in obtaining an accessible alternative for non-accessible content, contact Catlin at [email protected].
Copyright, Trademark and Visual Identity
All contents of the Catlin website is Copyrighted. No trademark or service mark licence is granted in connection with the materials contained on the Catlin website.
The Catlin Logo is a registered trademark of Catlin. Any reproduction of the Logo without the Catlin’s expressed permission is prohibited.
Parties seeking permission to use the Catlin Logo must request permissions by email at [email protected].
Personal and Non-Commercial Use Limitation
The Catlin website is for your personal and non-commercial use. Unless specifically authorized by Catlin, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer, or sell any information, software, products or services obtained from this website.
No Unlawful or Prohibited Use
Links to External Sites
For convenience purposes, our website may contain links to external websites operated by third-parties. The purpose of providing these external links is for your convenience and to avoid duplicating information that is already being maintained by a source organization elsewhere online.
Links to external websites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of Catlin. Catlin does not endorse, approve, certify, or control external websites and does not guarantee the accuracy, completeness, efficiency, timeliness or correctness of the information located on third-party websites. Reference to any third-party product, service, event or publication does not constitute or imply endorsement, recommendation or favouring by Catlin, its employees, volunteers and/or partners.
Social Media accounts
Catlin’s social media accounts, including but not limited to Twitter, Facebook, YouTube, Instagram, and LinkedIn, serve as a mechanism for disseminating information in a timely manner and enhancing the Catlin ability to share community news with a wide audience.
Third-party content (including community event information, comments and external links) posted on the Catlin social media accounts does not necessarily reflect the opinions and position of Catlin, its employees, volunteers and/or partners. Catlin reserves the right to not post or to delete comments, links and other content that:
- are not topically related to the particular message or online site being commented upon
- are spam
- include foul language or vulgarities
- are offensive to an individual or an organization, rude in tone, or abusive
- solicit/advertise/promote particular services, products, or political individuals, political campaigns, advocacy groups or organizations
- infringe on copyrights or trademarks
The material posted on our online sites is not an official statement of Catlin’s policy, practice, services or procedure, and should not be construed as such. It is intended only to give general information about the Catlin.
While an effort is made to post only accurate information, Catlin does not guarantee that the information, software, products and services included on its online sites is always current or correct. Catlin and/or its respective suppliers may make improvements and/or changes to our website at any time. Catlin and/or its respective suppliers make no representations about the suitability, reliability, timeliness, and accuracy of the information, software, products, services and related graphics contained on this website for any purpose. All such information, software, products, services and related graphics are provided “as is” without warranty of any kind. Catlin and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.
Governing Law and Jurisdiction
All matters relating to your access to, or use of, the Catlin website shall be governed by the statutes and laws of the Province of Ontario.
Questions or complaints
Questions or concerns may be brought to the attention of Catlin. If you have any questions about this policy or about how we manage personal information, you may also contact: